Transcription: Here's an example. Your boss is giving you a project deadline, 3 o'clock on Friday, but that deadline doesn't provide enough time for you to do quality work. Doing substandard work in order to make an unreasonable deadline is likely to increase an emotional dissonance, an internal conflict. Internal conflicts are often the most challenging for us simply because we don't realize the conflict is within. We don't realize we can change a response.
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